The AI workforce for home care agencies

Meet your team

AI coworkers for Medicare and private pay agencies. They take on intake, orders, claims, calls and scheduling, so your agency grows without adding headcount.

Already on the team at

  • The Roads Home Health Care
  • Bright Home Care
  • Lotus Care at Home
  • Compassionate Caring Home Care
  • Veterans Care Coordination
  • The Roads Home Health Care
  • Bright Home Care
  • Lotus Care at Home
  • Compassionate Caring Home Care
  • Veterans Care Coordination
Olivia, Orders AssistantMichael, Lead QualifierIsabella, ReceptionistLia, Claims ReviewerJames, Staff LiaisonMia, Intake Specialist

Medicare or private pay.
Your team is ready.

Medicare home health

Get paid for every episode.

  • Every referral verified and in Kinnser Mia, Intake Specialist
  • Every order signed and back Olivia, Orders Assistant
  • Every claim reviewed before it goes out Lia, Claims Reviewer

Private pay home care

Never miss a new client.

  • Every call answered, day or night Isabella, Receptionist
  • Every lead followed up in seconds Michael, Lead Qualifier
  • Every shift filled James, Staff Liaison
  • Payroll drafted and ready to run Billie, Payroll

The team

Every role,
covered.

Each coworker owns one job, end to end. Start with one, or put the whole team on the court.

Back office

Front office

Joining the team soon

  • Emma · Skilled Scheduler
  • Hanna · Hiring Specialist
  • Maik AI · Field Staff Copilot

Intake Specialist

Mia

Reads every referral, checks eligibility and creates the patient in Kinnser. You approve each write.

Meet Mia

How they work

Coworkers,
not software.

You don't manage a tool. You get teammates who show up, own their work and ask before anything important.

  1. They work where you work.

    Directly in Kinnser or whichever EMR you use, just like your staff. Nothing new for your team to learn.

  2. You stay in charge.

    Nothing is written to your system without your OK, and a person on your team always submits the claim.

  3. They never clock out.

    A referral at midnight, a call on Sunday, a lead over the holidays. Someone always picks it up.

  4. Patient data stays protected.

    Built on a HIPAA-compliant platform on Microsoft Azure.

How the team works together

One patient.
Seven handoffs.

Follow Dolores, a fictional patient, from the first call to payroll.

  1. Monday, 9:12 pm · Michael

    A daughter fills out your web form

    Michael calls her back while she is still on your site, and qualifies the lead.

  2. Monday, 9:20 pm · Isabella

    She has questions

    Isabella answers them and books the intake call for the morning.

  3. Tuesday, 10:05 am · Mia

    The referral packet arrives

    Mia reads it, verifies patient and physician, and creates both in Kinnser once you approve.

  4. Tuesday, 11:30 am · James

    Start of care needs a clinician

    James matches a nurse for the first visit and a therapist for the follow-ups, by schedule and zip code.

  5. Tuesday, 2:00 pm · Olivia

    Orders need a signature

    Olivia sends them to the physician and follows up until they come back signed.

  6. End of episode · Lia

    The claim is ready

    Lia reviews it against Medicare rules before it goes out. Your team submits it.

  7. Payday · Billie

    The visits are done

    Billie drafts payroll for the nurses, therapists and aides who made them. You run it.

Maik

Maik · EVV app for your field staff

Every visit, verified.

Your coworkers run the office. Maik goes into the field: the app your nurses, therapists, aides and caregivers carry into every home, so you know care is happening where and when it should.

  • Clock-in you can trust. Face recognition and a location check at the door of every visit.
  • The whole visit, not just the start. A geofence around the patient’s home for the entire visit. Leave early and Maik asks why.
  • Everything for the shift. Care plan, schedule, availability, hours worked and hours paid, in their pocket.
  • A direct line to the field. Message your field staff without chasing them by phone.
Learn more about Maik

Available on the App Store and Google Play.

Every team needs an alero.

In basketball, the alero is the player who can cover any position. Our coworkers step in wherever your agency needs them, task by task, so your people can get back to care.